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Onward connects all of your transportation ordering through one simple tool.
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Order any type of healthcare transportation online
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Add your preferred transport partners or choose from our vetted partners
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Receive trip status alerts when a ride is ready or has safely arrived.
Modernizing Healthcare Transportation
Order, track and manage all healthcare transportation with one simple tool.
Save Time
90% Reduction in time spent booking patient transportation
Avoid No Shows
76% Reduction in No Shows using rideshare
Reduce Length of Stay
33% Increase in Discharge Before Noon
Decrease Costs
68% Decrease in taxi voucher spend
Manage
Schedule, review and coordinate all of your transportation online by date or rider. You can even specify a favorite Companion Driver or leave instructions for the ride.
Track
Real-time trip updates let you know where and when a patient’s transportation starts and finishes.
Report
Gain visibility and clarity with real-time utilization metrics by service line and provider.
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What’s a Companion Ride?
Companion Rides are a health system ready ride-share alternative for low acuity patients in need of minor physical assistance.
Companion Drivers can provide assistance to patients who are:
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Going to and from medical appointments
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Elderly and in need of light assistance
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Experiencing mild cognitive/mental impairment
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Using walkers, canes, crutches, or a foldable wheelchair
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Have vision or hearing impairments
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Going to or from wound care appointments
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Recovering from mild sedation/general anesthesia
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Attending radiation oncology
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Physical Therapy Rehab patients so long as only light physical assistance is needed
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Post-surgery and procedural patients who may need assistance
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