By the numbers:
Completed Companion Rides:
70K
On Time
Percentage
98%
Acceptance
Rate
99%
Average Rider Star Rating:
4.9Stars
Efficient & Accessible Paratransit Programs For Every Community
Onward is a rider-centric transportation management tool designed to Paratransit Authorities. We’re on a mission to remove transportation barriers to health, whether your agencies goals are increasing On-Time-Percentages (OTP), Reducing Paratransit Costs, Launching new programs, or Growing ADA/Rider Choice Programs, we are aligned.
Does your transit program have coverage gaps? Does it offer personalized Door-Through-Door riders support? Is it easy to schedule trips, manage resources, and navigate split payments? Does it work for everyone?
No?
Sounds like we should chat!
The Onward Solution​
Open APIs for Seamless Integration
Simply put, we play nice with everyone. Our open API solution integrates with your existing Paratransit Program Management tools to easily bring on-demand, commingled, solutions directly into the community.
Live GPS Tracking
Integrated Scheduling
Transparent Reporting
Integrating Onward's API into existing technology platforms commingles paratransit fleet vehicles optimizes routes and automates ride scheduling to create a seamless booking experience. Bring
the flexibility of a TNC with elevated data transparency to your community.
Technology To Support All Riders
Onward is an on demand One-Call/One-Click MaaS Solution
Onward integrates and manages various forms of transportation services into a single, on demand mobility platform. The system hosts Trip Information, a Booking Platform, and Payment functions to make scheduling transportation easy and accessible to everyone.
Trip Information
Gaining Trip Information is often a rider’s first step in their journey. Onward enables caregivers, riders and operators to confirm and evaluate transportation options based on their support needs.
Trip Booking
Ordering a ride through Onward is easy, and our concierge team is available to support any questions. Request and confirm rides, determine rider eligibility, configure favorite drivers, notifications and more, all from one simple platform.
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Simultaneously request a ride from multiple partners is with Onward as your one stop shop.
Trip Payment
Paying for trips is easy - Onward integrates across multiple organizations to coordinate shared revenues and costs so that the end rider experience is simple and easy.
Enables capture of rider payment methods for trip fare collection. Back end reporting on shared revenues and costs available.
